India has made a good start with its national e-governance plan, but it can take additional steps to capture the full potential of technology over the next decade.

Reengineering core government processes to simplify them and integrating multiple services on technology platforms are important next steps. Government can also help new businesses and business models prosper through its open-data initiatives.

In addition, it can help accelerate the build-out of fiber-optic backbones, which will be critical for spreading the mobile Internet—itself the foundation for many applications in other sectors of the economy.